Safe Point Insurance Company Review

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Written by
Darren Craft

SafePoint Insurance, established in 2014, specializes in property and casualty insurance aimed at homeowners in coastal areas of the United States. With its headquarters in Temple Terrace, Florida, SafePoint is recognized for its robust financial stability and specialized coverage options tailored for hurricane-prone regions (especially those in the Florida market).

Financial Rating
A on Demotech
NAIC Group
SafePoint Holdings
12640 Telecom Dr. Temple Terrace, Fl 33637
Service Phone Number
Claims Phone Number
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SafePoint Insurance Company Overview

SafePoint holdings boasts an "A Exceptional" financial strength rating from Demotech, indicating its superior ability to meet policyholder obligations. SafePoint's strategic focus on coastal insurance needs makes it a preferred choice to protect many homeowners and business owners living in areas susceptible to storm and flood damage.

  • Established: 2014
  • Headquarters: Temple Terrace, FL
  • Financial Ratings: A (Exceptional) by Demotech
  • Focus: Specialized insurance for coastal areas
  • Customer Service Number: 877-858-7445
  • Claims Number: 855-CLAIM15

SafePoint Insurance Inc. distinguishes itself with a strong commitment to financial security and customer-centric insurance solutions. Here's a fun fact: their tailored policies, good track record, and proactive customer service are designed to provide peace of mind to residents in some of the most vulnerable regions of the country.

SafePoint home insurance quote

SafePoint Insurance Products and Packages in the Florida Market

SafePoint Insurance provides a comprehensive suite of insurance products catering to homeowners, particularly those in coastal states vulnerable to natural disasters. Their offerings include coverage for homeowners, flood, and other specialized insurance types like identity theft and equipment breakdown.

They excel in tailoring insurance solutions that address the unique challenges of living in hurricane-prone areas. This specialization ensures that policyholders receive coverage that is both relevant and robust, safeguarding their homes and belongings against specific regional threats.

  • Homeowners Insurance: Protects your home and belongings against a variety of risks.
  • Flood Insurance: Offers essential coverage in flood-prone areas, supplementing standard homeowners policies.
  • Identity Theft Protection: Guards against identity theft risks, providing peace of mind.
  • Equipment Breakdown Insurance: Covers repairs or replacement of appliances and systems due to mechanical breakdown.

Homeowners Insurance

SafePoint's homeowners insurance provides comprehensive protection against damages to your home and personal property, along with liability coverage. This plan is particularly crucial for those in coastal areas where the risk of storm damage is higher.

Flood Insurance

Given the increasing occurrence of flooding events, SafePoint's flood insurance is indispensable for homeowners in flood-risk zones. This package ensures that homeowners are covered against losses due to water damage, a common yet often overlooked threat.

Identity Theft Insurance

With digital threats on the rise, SafePoint's identity theft insurance offers critical safeguards that help protect your personal and financial information. This coverage is especially valuable in today's digital age, providing necessary tools and support in the event of identity theft.

Equipment Breakdown Insurance

This package covers the unexpected repair or replacement costs of home systems and appliances that break down due to mechanical or electrical failure. SafePoint's equipment breakdown insurance fills the gaps that typical homeowners policies might not cover, ensuring smooth operation at home.

SafePoint Insurance Premiums

SafePoint Insurance Company offers competitive insurance options, particularly specializing in coastal regions, which demand robust policies due to the high-risk nature of such areas. While they provide a range of property and casualty insurance products, details on specific premium rates are not readily advertised and typically require direct consultation with the company for precise quotes.

Premium rates can vary significantly based on several factors including the property's location, the type of coverage chosen, and the property's susceptibility to weather-related damage. This is particularly relevant in coastal areas where SafePoint operates, as these regions are more prone to hurricanes and floods.

  • Variability by State: SafePoint operates in multiple states, and premium costs can differ from one state to another based on local regulations and the risk profile of the area.
  • Coverage Options: SafePoint offers various coverage options that can affect premium rates, such as standard homeowners insurance, flood insurance, and additional endorsements for specific risks.
  • Claims Experience: The company's claims process is streamlined to ensure efficiency and customer satisfaction, which can also influence premium rates over time.

Recent trends in the insurance market have shown that companies, including SafePoint, may adjust their rates based on broader industry dynamics such as legislative changes and market demands. For example, significant rate hikes have been observed in the industry, with some insurers proposing increases due to rising reinsurance costs and legislative changes affecting claims litigation​​.

Understanding these aspects is crucial when considering SafePoint for your insurance needs. It's advisable to directly contact SafePoint or consult with an insurance agent to get the most accurate and up-to-date information regarding insurance premiums and to tailor a policy that best fits your specific requirements.

SafePoint Insurance Discounts and Offers

SafePoint Insurance appears to offer a somewhat limited range of publicly disclosed discounts. The company does provide a Multi-Policy Discount, which can benefit policyholders who bundle multiple types of insurance coverage, such as home and auto insurance, potentially leading to lower overall premiums​​​​.

  • Multi-Policy Discount: Customers can save by bundling various insurance policies.
  • Specific Discounts: Other specific discounts are not widely advertised and may require direct contact with SafePoint for verification.

SafePoint Insurance Customer Service

SafePoint Insurance prioritizes accessible and supportive customer service, providing multiple channels for policyholders to reach out with inquiries or claims. Their services are designed to ensure that assistance is readily available, featuring a combination of traditional and digital contact methods to suit various preferences.

  • Phone Support: Available at 877-858-7445 for personal lines and 844-722-9985 for commercial lines.
  • Business Hours: Customer service is accessible Monday through Friday from 8 am to 6 pm EST.
  • Online Support: Policyholders can manage their policies and file claims via the SafePoint website.
  • Electronic Document Handling: Offers electronic delivery of policy documents and online access to account information.
  • 24/7 Claims Reporting: Claims can be reported at any time through their dedicated claims phone number 855-CLAIM15 (855-252-4615).

Eligibility & Underwriting Requirements

SafePoint Insurance has specific prerequisites and requirements for policyholders to ensure accurate coverage and compliance with insurance regulations. Potential policyholders need to provide detailed information about their property and personal circumstances to tailor the insurance policy to their specific needs effectively.

  • Residency Requirements: Policyholders must reside in the states where SafePoint operates.
  • Property Inspection: Some insurance types may require a property inspection to assess risk and determine coverage eligibility.
  • Previous Insurance History: Applicants may need to provide details about their previous insurance coverage.
  • Risk Assessment: Information regarding the property’s risk factors, such as location and construction type, is necessary.

Documents Required

For a smooth application process, SafePoint Insurance requires several key documents from applicants. These documents help in verifying ownership, assessing the value of the property, and ensuring that all information provided meets insurance underwriting standards.

  • Proof of Identity: Valid government-issued ID such as a driver’s license or passport.
  • Proof of Property Ownership: Deed or recent property tax statement.
  • Recent Photos of the Property: To aid in the initial assessment and underwriting process.
  • Previous Insurance Documents: Details of previous insurance policies, if applicable.

SafePoint Insurance Application Process

Applying for insurance with SafePoint is designed to be straightforward and user-friendly. The initial step involves providing detailed personal and property information to ensure that the coverage matches the applicant's needs. SafePoint utilizes this data to assess risk accurately and to propose the most suitable insurance options available.

Following the submission of your application, SafePoint may require a property inspection to finalize coverage details and premiums. This step is crucial for properties located in high-risk areas, especially in coastal regions prone to natural disasters. Throughout this process, SafePoint aims to keep communication clear and provide guidance to potential policyholders.

If you're considering applying for homeowner insurance and need assistance with the application process or gathering the necessary documents for their insurance product application, Worth Insurance is here to help. We provide expert guidance to ensure that your insurance application is as seamless and effective as possible. Request a custom quote or contact us at 561-463-5814 for personalized support and to explore your insurance options.

How to Make a Payment to SafePoint Insurance

SafePoint Insurance offers a convenient and secure online payment system for both personal and commercial lines. Customers can easily manage their premium payments through the SafePoint website, which supports a variety of payment methods to accommodate different preferences.

  1. Visit the SafePoint Payment Page: Start by navigating to the SafePoint Insurance payment portal on their website.
  2. Select Your Insurance Type: Choose between personal and commercial lines to make a specific payment.
  3. Enter Product Policy Details: Provide your policy number and other required details to identify your account.
  4. Choose a Payment Method: Select from available payment options, which include credit card, bank account, or check.
  5. Complete the Payment: Follow the instructions to finalize your payment securely online within the day or week.

How to File a Claim with SafePoint Insurance

Filing a claim with SafePoint Insurance is structured to be a straightforward and prompt process, designed to help you begin the recovery phase as soon as possible after a loss occurs. The company emphasizes the importance of reporting your claim quickly to ensure efficient service and support throughout the claims process.

  1. Report the Claim: As soon as a loss occurs, contact SafePoint Insurance to report the claim. You can do this by calling their toll-free number 855-CLAIM15 (855-252-4615) or by reporting online through their claims portal.
  2. Claim Number: Once you report the claim, you will receive a claim number. It's important to keep this number safe as it will be required for any future communications regarding your claim.
  3. Initial Contact by Adjuster: After reporting your claim, an adjuster will be assigned to your case and will contact you within 24 hours to discuss the next steps.
  4. Property Protection: Take immediate steps to prevent further damage to your property. This may include making temporary repairs—just be sure to keep all receipts related to any work done.
  5. Documentation: Prepare a list of damaged or lost items and gather any available receipts, manuals, or photographs of these items. If possible, take photographs of the damage for further documentation.
  6. Adjuster Inspection: If necessary, the adjuster will schedule a visit to your property to inspect the damage, take photographs, and gather more information.
  7. Claim Review: After the adjuster's inspection, they will prepare a report and submit it to SafePoint for review. The review process will determine the coverage and potential payments to be made.

Pros and Cons of Safe Point Insurance

When considering SafePoint Insurance, it's essential to weigh the advantages and disadvantages to determine if it aligns with your specific insurance needs. Below is a concise list of the pros and cons that can help you make an informed decision.


  • Strong coastal focus
  • Quick claim response
  • Multiple coverage options
  • Online management tools
  • 24/7 claims service line
  • Great customer ratings
  • Strong software security
  • Great coverage for house features


  • Limited state availability
  • No online quote system
  • Mixed customer ratings
  • Limited discount information
  • Higher rates possible
  • Not a lot of information from their press release

Who It's For: SafePoint Insurance is ideal for homeowners living in coastal regions who need robust insurance coverage against natural disasters like hurricanes and floods. Their specialized services are best suited for those who value a strong local presence and detailed, area-specific risk management.

Wrapping Up: Is their Financial Strength Rating Good Enough?

Choosing the right insurance provider is crucial, especially for those residing in areas prone to natural disasters. SafePoint Insurance offers specialized coverage options designed to meet the unique needs of coastal residents, backed by responsive customer service and robust online tools. If you're looking for comprehensive protection that addresses specific regional risks, SafePoint could be the right choice for you.

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Written by
Darren Craft
Writer, Insurance
Read more from author
Darren Craft is a licensed insurance advisor. He has been an angel investor in a number of prominent fintech and insurtech startups.

Frequently Asked Questions

What is SafePoint Insurance Company's average claim response time frame?

SafePoint Insurance encourages homeowners to file a claim as soon as the incident with damages occurs. Once you have filed a claim, your assigned adjuster will contact you within 24 hours.

What is SafePoint Insurance Company's claims process?

SafePoint Insurance’s claims process is explained on its website. You can report a claim by calling the toll free number 855-CLAIM15 or going online to the Claim Report Page. After that, a claims professional will respond to you as soon as possible. 

Catastrophes such as harmful hurricanes do occur along the coastal states and can pose a huge problem to Florida residents. As SafePoint specializes in helping coastal states, the company sometimes deploys a centralized location to help agents and customers with disaster recovery efforts in the event of a particularly severe storm.

Does SafePoint Insurance Company have good homeowners insurance?

While the company seems reasonably solid in matters such as financial stability and claims filing convenience, the homeowners insurance itself is not clearly listed or detailed online. This makes it hard to see whether the company provides insurance with adequate coverage for storms, hurricanes, theft, and other of your needs. 

What is SafePoint Insurance Company's customer service availability?

SafePoint Insurance indicates that policyholders should contact their personal agents for questions that are related to the policy itself. The policy declarations page has the contact information. If you have general questions, you can contact the company during its business hours of 8 am - 6 pm EST, Monday through Friday. Personal lines can be reached by calling 877-858-7445, and commercial lines can be reached by phoning 844-722-9985. 

Note that SafePoint Insurance customer service is unavailable on holidays.

Does SafePoint Insurance Company create a user-friendly experience for customers?

SafePoint Insurance Company has a website that is easy to navigate and has plenty of information for its customers. This makes for a pleasant customer experience. The claims process is clear and payments can be made online, whether for personal or commercial lines through Visa, MasterCard, and Discover. The audited SafePoint Company Balance Sheet can be found online, which includes their total liabilities and surplus in recent years. 

On the other hand, SafePoint only offers insurance in six states and does not have comprehensive descriptions of its policies online. Discounts also do not appear to be readily available, making it harder for insurance shoppers to discern whether this is the optimal choice for insurance. 

Online customer reviews are mixed. Some customers cite that SafePoint Insurance offers friendly and helpful claims representatives, whereas others say that SafePoint Insurance’s coverage is lacking. 

Is SafePoint Insurance Company a good insurance company?

SafePoint Insurance Company is a relatively new company, founded in 2014. It is based in Florida. While it has a A rating on Demotech, it does not have a rating on A.M. Best, having removed itself from the A.M. Best rating system after receiving a C++ in 2021. This suggests that the company may not offer the best coverage for its prices. 

If you’re shopping for insurance, whether personal or commercial coverage, Worth Insurance may be able to help you find the best bang for your buck. We’re here to give you quick quotes from all the top insurance carriers in Florida so you don’t have to worry about the comparison process.