Florida Peninsula Insurance Company Review

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Written by
Darren Craft
Florida Peninsula Insurance Company Review

Florida Peninsula Insurance specializes in the unique Florida homeowners insurance market, offering various coverage options and 24/7 online claims reporting. However, customer complaints about increasing rates and communication issues, combined with limited customer service hours, raise concerns. This comprehensive review delves into their financial stability, products, and customer experience, helping you decide if Florida Peninsula Insurance is the right choice for your needs.

Florida Peninsula Insurance Company Review
Financial Rating
A (Exceptional)
NAIC
10132
NAIC Group
Florida Peninsula Holdings Group
Address
903 NW 65th Street, Suite 200, Boca Raton, FL 33487
Service Phone Number
Claims Phone Number
Jurisdictions
FL
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Choosing a Homeowners Insurance Carrier

Company Overview

Florida Peninsula Insurance Overview

Florida Peninsula Insurance was founded in 2005. The insurance company focuses on helping homeowners get the Florida property insurance that they need, mainly in Florida, where the home market has been incredibly unpredictable.

What Type of Insurance Does Florida Peninsula Insurance Offer?

Florida Peninsula Home Insurance offers homeowners insurance as well as condo insurance. The carrier also offers renters and flood insurance to those living in Florida.  The company is a leading Florida home insurance carrier.

One of the most convenient parts of obtaining homeowners insurance from Florida Peninsula Insurance is that it offers 24/7 online claims reporting, which may be useful for those unfortunate incidents you need to report late at night or early in the mornings.

Pros and Cons

Florida Peninsula Insurance Company Pros and Cons

Pros
Offers homeowners, condo, renters, and flood insurance in Florida
Leading Florida home insurance carrier
Financial stability rating of A from Demotech
24/7 online claims reporting
Variety of discounts available
Cons
Customer complaints about increasing rates
Customer complaints about unreliable quotes
Customer complaints about difficulties extending coverage
Customer service only available by phone Monday through Friday, 8:00 AM to 5:00 PM EST

Financial Stability

Financial Summary

Reporting Period
Net Admitted Assets
Policyholders Surplus
Gross Premiums Written
Net Premiums Written
3/31/2024
$528,259,433
$202,465,041
$159,700,949
$107,666,784
12/31/2023
$476,149,533
$189,639,167
$465,135,329
$157,099,759
12/31/2022
$340,875,967
$88,389,772
$335,367,019
$123,191,814

Products and Packages

What to Know about Florida Peninsula Insurance

With a financial stability rating of A from Demotech, the Florida Peninsula Insurance is considered one of Florida’s top 25 largest homeowners insurance companies as it holds 3.35% of the Florida homeowners insurance market share. 

But market share and company size aren’t enough to suggest an insurance carrier is the best for you and your family.

Pricing & Premiums

What Discounts Does Florida Peninsula Insurance Offer?

Florida Peninsula Insurance does offer a variety of discounts available to their policyholders. If you are installing features to your home to protect against hurricane damage and other extreme weather conditions in Florida, you may be eligible for insurance discounts.

Florida Peninsula Insurance Company Review

Discounts and Credits

Florida Peninsula Insurance Company Discounts and Offers

Florida Peninsula Insurance Company offers several discounts to help policyholders save on their premiums. Here are some common discounts you might qualify for:

  • Wind Mitigation Discounts: By strengthening your home's resistance to hurricane winds, you could qualify for significant discounts. This includes improvements like roof reinforcements, impact-resistant windows, and garage door reinforcements.
  • Security System Discounts: Installing a monitored security system can also lead to premium reductions.
  • Fire Protection System Discounts: Homes equipped with fire protection systems, such as sprinklers, might be eligible for discounts.
  • Senior Citizen Discounts: Many insurance companies offer discounts for older policyholders.
  • Bundle Discounts: If you purchase multiple insurance policies, such as home and auto insurance, from Florida Peninsula, you might qualify for a bundle discount.

Note: The availability and amount of these discounts can vary depending on your specific circumstances. It's essential to contact Florida Peninsula directly to get accurate information about the discounts you may qualify for.

Remember to check Florida Peninsula's official website or contact their customer service for the most up-to-date information on their discounts and offers.

Eligibility & Underwriting Requirements

Florida Peninsula Insurance Company Eligibility & Underwriting Requirements

Florida Peninsula Insurance Company primarily serves Florida residents. However, specific eligibility criteria may vary. To determine if you qualify for coverage, it's essential to contact them directly.

General Underwriting Requirements:

  • Property Location: Your property must be located within Florida.
  • Property Condition: Your home should meet certain structural integrity standards.
  • Insurance History: A clean insurance history can positively impact your application.
  • Coverage Limits: Florida Peninsula may have specific coverage limits based on property value and location.

Important Note: Underwriting guidelines can change, so it's crucial to verify the most current information with Florida Peninsula.

Application Process

Florida Peninsula Insurance Company Application Process

To apply for insurance with Florida Peninsula, you can typically follow these general steps:

  1. Gather Required Information: Prepare information about your property, including its address, age, construction type, and current insurance coverage.
  2. Contact Florida Peninsula: Get in touch with Florida Peninsula through their website, phone, or a local agent to initiate the application process.
  3. Provide Information: You may be required to provide additional details about your property, such as its contents, and your personal information.
  4. Underwriting Review: Florida Peninsula will assess your application and property to determine eligibility and coverage options.
  5. Policy Issuance: Once approved, you will receive your insurance policy.

It's essential to verify the specific application process with Florida Peninsula, as it may have changed since this information was compiled.

Customer Reviews & Service

Florida Peninsula Insurance Customer Service

Florida Peninsula Insurance offers hotlines for customer service and filing claims. With a fairly active social media presence (Twitter, Facebook, Youtube, LinkedIn, and even Pinterest), there are several ways to contact their customer support.

 Florida Peninsula Insurance

Florida Peninsula Insurance Customer Reviews

I had a sudden flooding in my house a few weeks ago. It was a shocking, very unexpected event. I was terrified for the first couple of days until I got a call from the insurance agent, Scott Nathan. He explained to me the process, set some expectations and told me when he was coming to assess the damages. He was at my house a few minutes early and kindly waited for me.
A
Andrea C.
6/6/2024
Very impressed with the speed, the knowledge and the caring of our adjuster Eric Ellis I have already given Florida Peninsula name to a couple of my neighbors to consider you as their home insurer. Thank you!
V
Virginia D.
5/6/2024
Everything was great except for a deductible which shouldn't have benn applied a second time effectively wiping out my claim. He was going to send the issue to someone or some group inside your company for review. I have yet to hear back on that review.
D
David M.
1/6/2024
It took the examiner four days before he could see the apartment damage. After that is was a matter of me waiting to process the claim. I had had identical damage two years ago and he allowed me to show documentation that the repairs had been done. The amount I received was acceptable and fair and the deduction for the age of the apartment was fair.
E
Edward M.
1/6/2023
Husband and I called to get a quote for insurance for our Tallahassee FL home. After being on hold for sometime we finally reached a quote representative. After just a couple questions for us to answer, she gave a quote. She asked for our email so she could send the written quote for us to look over. She also said her name and number would be on the email if we had any questions. She then hung up.
M
Marilyn K.
11/6/2023
Lived in my townhome for two years. Came home to find a blue tag from Florida Peninsula on my main water shut off valve and water pouring out everywhere. I reside in a small private HOA with 30 doors, everybody knows everybody. No one has heard of this company and no conveniently my main water line is broken with a BRAND NEW blue tag from this company on it.
F
Foster S.
8/6/2022

How to Make a Payment

How to Make a Payment with Florida Peninsula Insurance Company

Florida Peninsula offers several convenient payment options:

  • Online Payments: Pay through their online portal using a credit card or electronic funds transfer (EFT).
  • Mail Payments: Send a check or money order to the address specified on your bill.
  • Phone Payments: Make payments over the phone using a credit card.
  • Payment Plans: Explore available payment plan options to manage your premium payments.

Always refer to your policy documents or contact Florida Peninsula for the most accurate and up-to-date payment information.

How to File a Claim

How to File a Claim with Florida Peninsula Insurance Company

If you need to file a claim with Florida Peninsula, follow these general steps:

  1. Report the Claim: Contact Florida Peninsula's claims department as soon as possible to report the loss or damage.
  2. Document the Damage: Take photos and document the extent of the damage to your property.
  3. Provide Required Information: Be prepared to provide details about the incident, such as the date, time, and cause.
  4. Cooperate with Adjuster: An adjuster will be assigned to assess the damage and determine the claim amount.
  5. Review the Claim: Carefully review the claim settlement offer and discuss any discrepancies with Florida Peninsula.

It's crucial to follow the specific instructions provided by Florida Peninsula for filing a claim, as the process may vary.

Key Competitors

Key Competitors

Florida Peninsula Insurance Company is a leading homeowners insurance provider in Florida, specializing in protecting homes from the unique risks associated with the state, including hurricanes, windstorms, and floods. As a Florida-focused insurer, Florida Peninsula faces competition from both regional and national companies that also specialize in high-risk, disaster-prone areas.

One of the key competitors is People’s Trust Insurance, which also focuses on the Florida market and is known for its innovative "Managed Repair Program," offering quick, reliable repairs through a network of approved contractors. This program appeals to homeowners who prioritize rapid response and repair after a disaster.

Another competitor is Tower Hill Insurance, a well-established Florida-based company that offers a comprehensive range of homeowners insurance products, including coverage for windstorms, hurricanes, and floods. Tower Hill's extensive experience and strong local presence make it a formidable competitor.

St. Johns Insurance Company is another competitor, providing specialized coverage for Florida homeowners. St. Johns is known for its customer service and broad coverage options, catering specifically to the needs of Florida residents.

Additionally, Florida Peninsula competes with other regionally focused companies like Security First Insurance, which offers tailored insurance products designed to address Florida's specific risks. Security First is recognized for its technology-driven approach, including a robust online platform for managing policies and filing claims.

These competitors, with their specific focus on Florida's unique insurance needs, create a challenging market landscape for Florida Peninsula. However, Florida Peninsula’s emphasis on comprehensive coverage, customer service, and rapid claims response allows it to stand out in this competitive environment.

Conclusion

Wrapping Up: Is Florida Peninsula Right for You?

Florida Peninsula Insurance fills a critical need in the Sunshine State's volatile insurance market, specializing in coverage for the unique challenges homeowners face. Their financial stability and variety of insurance products are appealing, especially their 24/7 claims reporting. However, potential customers should weigh the positive aspects against the noted drawbacks like customer complaints about rate increases and communication issues.

Ultimately, the decision to choose Florida Peninsula depends on your priorities and preferences. If you're looking for a Florida-focused insurer with robust financial backing and quick claims processing, they could be a good fit. However, be sure to research and compare other options to ensure you're getting the best coverage and value for your specific needs. Remember, a well-informed decision is the first step towards protecting your most valuable asset.

Frequently Asked Questions

Frequently Asked Questions

What is Florida Peninsula Insurance Company?

Florida Peninsula Insurance Company is a homeowners insurance provider that focuses exclusively on the Florida market, offering coverage tailored to protect against the state's specific risks, such as hurricanes, windstorms, and floods.

What types of coverage does Florida Peninsula Insurance offer?

Florida Peninsula offers a range of homeowners insurance policies, including coverage for windstorms, hurricanes, floods, fire, theft, personal liability, personal property, and additional living expenses.

Is Florida Peninsula Insurance financially stable?

Yes, Florida Peninsula Insurance Company is financially stable. The company is well-capitalized and has strong reinsurance partnerships, ensuring they have the financial resources to pay claims, even after significant disasters.

You have several convenient options to obtain a quote:

  • Online: Visit Vault's website and complete their online quote request form.
  • Phone: Call their dedicated team at (212) 972-7583 to discuss your needs and receive a personalized quote.
  • Consultation: Reach out to Worth Insurance for expert guidance and a comparative quote, ensuring you find the perfect fit for your needs.
How do I get a quote from Florida Peninsula Insurance?

You can obtain a quote from Florida Peninsula by visiting their website or contacting one of their local agents. The quote process is straightforward and tailored to your specific home and coverage needs.

Vault offers 24/7 claims support, ensuring you receive prompt assistance whenever the unexpected occurs.

  • General Claims: Call 1-844-388-LOSS (5677) or email [email protected]
  • Roadside Assistance: Call 1-833-741-1141 or click "GET HELP NOW" on their website.
  • Glass Claims & Repair: Call 1-800-865-9501 or click "FIX MY GLASS" on their website.
  • International Callers: Call 1-727-440-3559
Does Florida Peninsula Insurance offer discounts?

Yes, Florida Peninsula Insurance offers various discounts, including for home safety features like storm shutters, for policyholders with no recent claims, and for bundling multiple insurance products.

How does Florida Peninsula Insurance handle claims?

Florida Peninsula Insurance is known for its efficient claims process. You can file a claim online, by phone, or through your agent, and they strive to resolve claims promptly, especially after natural disasters.

Is Florida Peninsula Insurance only available in Florida?

Yes, Florida Peninsula Insurance is exclusively available in Florida. The company focuses on providing homeowners insurance specifically designed for the unique challenges faced by Florida residents.

What makes Florida Peninsula Insurance different from other Florida insurers?

Florida Peninsula stands out due to its Florida-centric approach, extensive local knowledge, and a strong focus on customer service. Their policies are specifically designed to protect against the state's most common risks, such as hurricanes and floods.

Can I manage my Florida Peninsula Insurance policy online?

Yes, Florida Peninsula offers an online portal where you can manage your policy, make payments, and file claims, providing convenience and easy access for their policyholders.

Does Florida Peninsula Insurance cover flood damage?

Yes, Florida Peninsula offers flood insurance as part of their homeowners insurance policies or as an additional endorsement. Given Florida's high risk for flooding, they provide comprehensive options to protect your home.

How does Florida Peninsula Insurance determine its premiums?

Premiums with Florida Peninsula are determined based on several factors, including the location of your home, its age and construction type, your claims history, and the specific coverage options you choose. Homes in high-risk areas, such as coastal regions, may have higher premiums due to the increased risk.

What should I do if I need to update my Florida Peninsula Insurance policy?

If you need to update your policy, you can do so by contacting your local agent or using their online platform. They can assist with making changes to your coverage, adding endorsements, or updating your personal information.

Written by
Darren Craft
Writer, Insurance
Read more from author
Darren Craft is a licensed insurance advisor. He has been an angel investor in a number of prominent fintech and insurtech startups.