PURE Insurance Review

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Written by
Darren Craft
PURE Insurance Review

PURE Insurance caters exclusively to high-net-worth individuals, offering specialized coverage for homes, valuables, autos, and more. Their member-owned model, focus on risk management, and personalized service set them apart. While eligibility requirements are high, PURE provides comprehensive protection and potential long-term savings for those who qualify.

PURE Insurance Review
Financial Rating
A
NAIC
NA
NAIC Group
NA
Address
44 South Broadway, Suite 301, White Plains, NY 10601
Service Phone Number
Claims Phone Number
Jurisdictions
All 50 states
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Company Overview

Company Overview

PURE, or Privilege Underwriters Reciprocal Exchange, is a member-owned insurer that's laser-focused on the high-net-worth market. Founded in 2006, PURE's mission is to align the interests of the insurer and the insured, creating a mutually beneficial relationship where policyholders are more than just a number. They achieve this through a reciprocal model, where members pool their resources to share in the underwriting profits and losses.

PURE's approach is centered around understanding the unique risks and challenges faced by successful families. They offer a suite of insurance products designed to protect high-value homes, valuable possessions, automobiles, and more. But it's not just about coverage; PURE emphasizes risk management and loss prevention, empowering members to proactively safeguard their assets and reduce the likelihood of claims.

  • PURE's reciprocal model fosters a sense of community and shared responsibility among policyholders.
  • Their expertise lies in understanding and addressing the complex insurance needs of affluent individuals.
  • PURE goes beyond traditional insurance by providing resources and services to help members mitigate risks.
  • Each member is assigned a dedicated service team, ensuring a tailored and attentive experience.
  • PURE boasts an A rating for financial strength from AM Best, reflecting its solid financial foundation.

PURE's commitment to its members extends beyond just providing insurance coverage. They foster a sense of belonging through exclusive events, educational resources, and a strong community of like-minded individuals. If you're seeking an insurance partner that truly understands your needs and prioritizes your peace of mind, PURE could be the answer.

Pros and Cons

PURE Insurance Pros and Cons

Pros
High-net-worth focus
Risk management emphasis
Personalized service
Potential savings
Strong financial strength
Cons
High eligibility bar
Limited availability
Pricing not transparent
Possible assessments
Focus on prevention

Products and Packages

Products and Packages

PURE's insurance offerings are carefully curated to address the multifaceted needs of high-net-worth individuals. Recognizing that your assets extend beyond the ordinary, they provide coverage options that safeguard not only your possessions but also your lifestyle and peace of mind.

  • Specialized Coverage: PURE focuses on insuring high-value homes, valuables, automobiles, and more.
  • Risk Management: They offer proactive services to help members mitigate risks and prevent losses.
  • Personalized Solutions: Policies are tailored to your unique needs and circumstances.

Homeowners Insurance

PURE's homeowners insurance is designed for luxury homes, offering comprehensive coverage that goes beyond the basics. It includes features like extended replacement cost, guaranteed rebuilding cost, and coverage for valuable articles like jewelry, art, and collectibles. PURE also provides risk management services to help you protect your home from potential hazards.

Automobile Insurance

PURE's auto insurance caters to those with luxury and collector vehicles. It offers agreed value coverage, meaning you'll receive the full agreed-upon value of your car in the event of a total loss. Other benefits include worldwide rental car coverage, roadside assistance, and coverage for custom parts and equipment.

Personal Excess Liability Insurance

This coverage provides an extra layer of protection beyond your primary liability limits. It's crucial for high-net-worth individuals who face greater potential liability exposure due to their assets and lifestyle. PURE's personal excess liability insurance offers broad coverage and high limits to safeguard your financial well-being.

Jewelry, Art & Collections Insurance

PURE understands the value of your cherished possessions. Their jewelry, art, and collections insurance provides specialized coverage for these items, ensuring they're protected against loss, theft, and damage. With features like agreed value coverage and worldwide protection, you can have peace of mind knowing your valuables are insured to their full value.

Other Notable Coverages

PURE also offers a range of other insurance products, including:

  • Flood Insurance: Protecting your home from the devastating effects of floods.
  • Fraud & Cyber Insurance: Safeguarding against identity theft, cyberattacks, and other fraudulent activities.
  • Watercraft Insurance: Providing coverage for boats and yachts.
  • Condo & Co-op Insurance: Addressing the unique needs of those living in shared ownership properties.

Home Systems Protection: Covering the mechanical and electrical systems in your home.

Pricing & Premiums

Pricing & Premiums

PURE doesn't believe in a one-size-fits-all pricing model. They recognize that each member's insurance needs and risk profile are unique. As such, their premiums are determined on a case-by-case basis, taking into account various factors such as:

  • Property Value and Location: The value and location of your home significantly impact your premium. Larger, more valuable homes, especially those in high-risk areas, will likely have higher premiums.
  • Coverage Limits and Deductibles: The level of coverage you choose and the deductible you select will also influence your premium. Higher coverage limits and lower deductibles generally result in higher premiums.
  • Risk Factors: PURE assesses various risk factors, such as your claims history, the age and condition of your home, and the presence of safety features. These factors can affect your premium.
  • Membership Benefits: PURE's unique model offers potential savings through Subscriber Savings Accounts, where a portion of unused premiums may be returned to members.

While PURE's premiums might be higher than some traditional insurers, they emphasize that their comprehensive coverage, personalized service, and potential for long-term savings make it a worthwhile investment for high-net-worth individuals.

It's important to remember that insurance is not just about price; it's about finding the right balance between coverage, service, and cost. PURE encourages potential members to request a personalized quote to understand the true value they offer.

Discounts and Credits

Discounts and Credits

PURE doesn't offer traditional discounts in the way many insurers do. Instead, they focus on providing long-term value and potential savings through their unique model and emphasis on risk management.

  • Subscriber Savings Accounts: A portion of your annual premium is allocated to a Subscriber Savings Account. If PURE's overall loss experience is favorable, a portion of these funds may be returned to you at the end of the policy term. It's like getting a potential "dividend" on your insurance.
  • Risk Management Investments: PURE encourages and rewards proactive risk mitigation. By investing in loss prevention measures, you can potentially reduce your risk profile and, in turn, your premium over time.
  • Claims-Free Rewards: PURE recognizes responsible members with potential premium reductions or other benefits for maintaining a claims-free history.

While PURE might not offer upfront discounts, their approach focuses on long-term value and shared responsibility. By actively participating in risk management and maintaining a good claims record, you can potentially enjoy significant savings over time.

Eligibility & Underwriting Requirements

Eligibility & Underwriting Requirements

PURE's exclusivity extends to its membership criteria. They're looking for a specific type of client, one who appreciates their unique approach to insurance and risk management. While they don't publicly list all their underwriting requirements, here's what we know:

  • High-Value Home: PURE primarily caters to homeowners with properties insured for $1 million or more. This indicates their focus on the high-net-worth market.
  • Financial Stability: While not explicitly stated, it's reasonable to assume that PURE looks for members with a strong financial profile to ensure they can meet the premium obligations and potential assessments associated with the reciprocal model.
  • Responsible Lifestyle: PURE seeks members who are proactive about risk management and loss prevention. They value individuals who take steps to protect their assets and minimize potential claims.
  • Location: PURE's availability is limited to certain states, so your location will play a role in your eligibility.

PURE's selective membership criteria ensure that they can provide tailored coverage and personalized service to a community of like-minded individuals who share their values and commitment to responsible risk management.

Application Process

Application Process

PURE's application process is designed to be as seamless and personalized as their coverage. Recognizing that high-net-worth individuals have unique needs, they prioritize a consultative approach that ensures you receive tailored solutions.

Here's a glimpse into the process:

  1. Reach Out: You can initiate the process by requesting a quote online or contacting PURE directly.
  2. Connect with an Advisor: A PURE advisor will reach out to discuss your insurance needs and gather information about your assets and lifestyle.
  3. Personalized Quote: Based on your individual circumstances, the advisor will provide you with a customized quote outlining coverage options and premiums.
  4. Review and Acceptance: You'll have the opportunity to review the quote and ask any questions before making a decision.
  5. Welcome to the Club: Once you accept the quote and complete the necessary paperwork, you'll officially become a PURE member.

PURE's emphasis on personalized service means you'll have a dedicated advisor guiding you through each step of the application process. They'll take the time to understand your unique needs and ensure you have the right coverage in place to protect your valuable assets and lifestyle.

Customer Reviews & Service

Customer Reviews & Service

PURE prides itself on delivering a service experience that mirrors the high standards of its clientele. They understand that for high-net-worth individuals, insurance isn't just about financial protection; it's about receiving personalized attention and proactive support.

Key aspects of PURE's service model:

  • Dedicated Member Advocates: Each member is assigned a dedicated advocate who serves as their primary point of contact, providing personalized guidance and support throughout their insurance journey.
  • Claims Concierge Service: In the event of a claim, PURE's claims concierge team provides compassionate and efficient assistance, ensuring a smooth and stress-free experience.
  • Proactive Risk Management: PURE goes beyond traditional insurance by offering risk management consultations, educational resources, and access to experts who can help members identify and mitigate potential risks.
  • PURE Situation Room: This 24/7 resource provides real-time updates and alerts on severe weather events and other potential threats, allowing members to take proactive measures to protect their property.
  • High Customer Satisfaction: PURE consistently receives high marks for customer satisfaction, with members praising their responsiveness, expertise, and commitment to going the extra mile.

PURE's service philosophy is rooted in building strong relationships with its members. They strive to be more than just an insurance provider; they aim to be a trusted partner in protecting your assets and lifestyle.

How to Make a Payment

How to Make a Payment

PURE Insurance aims to make premium payments as convenient as possible for its members. While specific details might vary depending on your policy and location, here are the primary methods mentioned in the reference documents:

  • Online Portal: PURE likely offers an online member portal where you can securely log in and make payments using your preferred method. The "Pay Your Bill" link on their website suggests this option.
  • Through Your Agent: You can also make payments directly through your independent PURE insurance broker. They can guide you through the process and ensure your payment is processed correctly.

It's important to note that the documents don't explicitly list accepted payment methods or the availability of installment plans. For detailed information about payment options and any potential flexibility, it's recommended to contact your PURE advisor or access your online member portal if available.

How to File a Claim

How to File a Claim

PURE understands that experiencing a loss can be a difficult time. That's why they've designed their claims process to be as simple and supportive as possible, ensuring you receive the assistance you need when you need it most.

Here's how to file a claim with PURE:

  1. Contact Your Member Advocate: Your dedicated advocate is your first point of contact for any claims-related matters. Reach out to them directly to report your loss and initiate the claims process.
  2. Prompt Response: PURE's claims team is committed to responding quickly. You can expect to hear back from them within 24 hours of reporting your claim.
  3. Personalized Assistance: A claims professional will be assigned to your case, providing personalized guidance and support throughout the process. They'll help you understand your coverage, gather necessary documentation, and navigate any complexities.
  4. Efficient Resolution: PURE aims to resolve claims efficiently and fairly. Once your claim is approved, you can expect prompt payment to help you recover and rebuild.

PURE's claims philosophy is centered around empathy and understanding. They recognize that each claim is unique and requires a personalized approach. Their goal is to make the claims experience as stress-free as possible, allowing you to focus on what matters most - getting your life back to normal.

Conclusion

Conclusion

PURE Insurance stands out as a specialized insurer catering to the discerning needs of high-net-worth individuals. Their focus on personalized service, proactive risk management, and comprehensive coverage sets them apart in the crowded insurance market.

However, PURE's exclusivity comes with certain considerations. Their high eligibility requirements, limited availability, and potentially higher premiums might not be suitable for everyone. It's essential to weigh the benefits against the costs and carefully assess whether PURE aligns with your individual needs and priorities.

If you're seeking a truly personalized insurance experience, a focus on risk management, and the peace of mind that comes with knowing your valuable assets are protected, PURE could be an excellent choice. But remember, the best insurance provider for you will always depend on your unique circumstances.

Our team of insurance consultants is here to help you navigate the complexities of high-net-worth insurance and find the perfect fit for your needs. Don't hesitate to reach out for a free consultation and let us guide you towards the optimal coverage solution.

Frequently Asked Questions

Frequently Asked Questions

What is the minimum home value required for PURE insurance?

PURE is designed exclusively for homes insured for $1 million or more.

In which states is PURE Insurance available?

PURE is available nationwide across the United States and recently expanded to Canada, starting in Ontario.

Does PURE offer coverage for art and collectibles?

Yes, PURE offers specialized coverage for jewelry, art, and collections, ensuring they're protected against loss, theft, and damage.

You have several convenient options to obtain a quote:

  • Online: Visit Vault's website and complete their online quote request form.
  • Phone: Call their dedicated team at (212) 972-7583 to discuss your needs and receive a personalized quote.
  • Consultation: Reach out to Worth Insurance for expert guidance and a comparative quote, ensuring you find the perfect fit for your needs.
What sets PURE apart from other high-net-worth insurers?

PURE distinguishes itself through its member-owned structure, focus on risk management, personalized service with dedicated advocates, and potential savings through Subscriber Savings Accounts.

Vault offers 24/7 claims support, ensuring you receive prompt assistance whenever the unexpected occurs.

  • General Claims: Call 1-844-388-LOSS (5677) or email [email protected]
  • Roadside Assistance: Call 1-833-741-1141 or click "GET HELP NOW" on their website.
  • Glass Claims & Repair: Call 1-800-865-9501 or click "FIX MY GLASS" on their website.
  • International Callers: Call 1-727-440-3559
How can I get a quote from PURE?

You can request a quote online through their website or by contacting them directly. A PURE advisor will then reach out to discuss your needs and provide a personalized quote.

What is the PURE Situation Room?

The PURE Situation Room is a 24/7 resource that provides real-time updates and alerts on severe weather events and other potential threats, helping members proactively protect their property.

Does PURE offer flood insurance?

Yes, PURE offers flood insurance as part of its comprehensive coverage options.

Can I bundle multiple insurance policies with PURE?

While the documents don't explicitly mention bundling discounts, PURE offers various coverages like home, auto, liability, and valuables insurance, suggesting the possibility of bundling. It's best to inquire with a PURE advisor for specifics.

What is PURE's financial strength rating?

PURE is rated A (Excellent) for financial strength by AM Best, indicating its strong financial position and ability to meet its obligations.

How does PURE's claims process work?

You can initiate a claim by contacting your dedicated Member Advocate. PURE aims to respond within 24 hours and provides personalized assistance throughout the claims process.

Written by
Darren Craft
Writer, Insurance
Read more from author
Darren Craft is a licensed insurance advisor. He has been an angel investor in a number of prominent fintech and insurtech startups.