Edison Insurance Company was founded in 2006 in St. Petersburg, Florida. They offer homeowners insurance in the state of Florida and have a Google review rating of 2.9 stars. The company was purchased in 2010 by Florida Peninsula, which is one of the largest property insurance carriers in Florida.
Edison Insurance provides coverage for homes that are single-family, townhomes, as well as duplexes. Edison Insurance also offers HO6 condominium insurance. Optional coverage options include scheduled jewelry coverage and water backup. The company has a heavy focus on their Florida home insurance offering.
The homeowners insurance policies have the standard protections that you might expect from basic property insurance. There are numerous add-ons you can choose to add to expand your coverage.
Add-ons include:
Edison Insurance Company has received a number of customer complaints online. These reviews cite that the company operates in a way that does not help customers with their claims and needs. While the company’s policies looked fairly comprehensive and helpful, the claims processes did not go well for these policyholders. These reviews on the Better Business Bureau did not go resolved by the company.
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If you’re interested in discounts, it might be a good idea to call their customer representative and inquire about whether you are eligible for any discounts. Edison Insurance Company does not make it clear whether they offer discounts with their homeowners and condo insurance policies.
Edison Insurance Company can be contacted by calling customer service at (866) 568-8922 or faxing (800) 262-2348. If you want to check your existing claim status, you can call (888) 683-7971 and press Option 1. If you want to report a new claim, you can select Option 3. Meanwhile, if you want to file a water claim, you can select Option 2.
According to customer reviews online, Edison Insurance Company’s claim process is not very customer-friendly. While there is a toll free claims number you can use to file a claim, you may have to wait a certain amount of time before your claims specialist and adjuster will be able to resolve your claim. An adjuster will contact you within 24 hours of filing the claim. Usually, an inspector will then be sent to your home within 72 hours.
You can begin filing a claim either online on their website where you need to login to your customer account, or you can call their phone number at (888) 683-7971 and select Option 3 to file a new claim. After that, an insurance representative will typically be sent to your property within 72.
Edison Insurance Company does not have a good reputation with some of its customers. However, the company does seem to have a good variety of add-ons that can help you stay more protected in case of an emergency on your property. The insurance company does also have an exceptional rating of A with Demotech in terms of Financial Stability Rating (FSR), which means that the company is fiscally sound and has adequate money to settle insured claims.
Edison Insurance’s customer service can be reached by phone at 1-888-683-7971.
Due to the numerous negative reviews that have not received a company response, Edison Insurance Company does not appear to have a very user friendly experience for its policyholders. The company does not clarify what discounts it may have.
Edison Insurance Company may be an insurance option you can consider if you’re living in the state of Florida and are seeking homeowners insurance. Our team at Worth Insurance can help you determine what company might be your best choice.
