Florida Family Insurance Company Review

Financial Rating
NAIC Group
Barrington Capital Group
27599 Riverview Center Blvd., Suite 100, Bonita Springs, FL 34134-4323
Service Phone Number
Claims Phone Number
Financial Summary Table

Florida Family Insurance Company at a Glance

Florida Family Insurance Company was established in 1996 and currently offers property and flood insurance in the state of Florida. With a Financial Security Rating of A on Demotech and a rating of A+ by the Better Business Bureau (BBB), the company has one of the strongest financial stability ratings in Florida. 

What Type of Insurance Does Florida Family Insurance Company Offer?

The company historically has been one of the top providers of Florida homeowners insurance. The Florida market has become increasingly restricted when it comes to availability of Florida home insurance options as of late.

Florida Family home insurance quote

What to Know about Florida Family Insurance Company

The company has been in the insurance industry of Florida for more than 25 years, making them an old name with fairly strong financial stability. Florida Family Insurance offers online claims reporting as well as 24/7 claims reporting capabilities. It operates with a network of independent insurance agents. 

What Discounts Does Florida Family Insurance Company Offer?

Florida Family Insurance does not make public its available discounts. If you are a policyholder, it is a good idea to ask about what discounts you may be eligible for. Typical discounts that property insurance companies offer include:

  • Upgraded Roof Discount
  • Upgraded Plumbing Discount
  • Sprinkler System Discount
  • Security System Discount
  • New Home Discount

The more well-protected your home already is through upgrades and additional protective measures put in place, the more likely you are to be eligible for property insurance discounts. 

Florida Family Insurance Company Customer Service

You can reach Florida Family Insurance by going online or by calling their toll-free customer service line at (888) 850-4663. According to the Florida Family website, the online contact form is the best way to reach the company if you have questions regarding billing, general questions, underwriting policies, claims, or employment opportunities. 

Frequently Asked Questions

What is Florida Family Insurance Company's average claim response time frame?

With 24/7 claims reporting services, you can likely expect a quick initial response time from Florida Family Insurance Company. After a field adjuster is sent to your location, the claim process may take some time to be fully resolved.

What is Florida Family Insurance Company's claims process?

You can file a claim online on the Florida Family Insurance Company website. There, policyholders can log in to the online portal and put in the details of the claim. To prepare for the claims process, make sure that you have the proper documentation of the incident for which you are filing a claim. Photos of the scene are an excellent way to prove that you need your insurance’s assistance to cover the damages. 

Does Florida Family Insurance Company have good homeowners insurance?

It is difficult to say whether the company offers the best coverage for its price. Customers have expressed conflicting feelings towards Florida Family Insurance, with some finding it an outstanding company and others warning potential customers to stay far away. On the other hand, the company has been in the market for more than 25 years, which suggests that they have good financial stability, which is especially important in today’s turbulent property insurance market.

What is Florida Family Insurance Company's customer service availability?

Florida Family Insurance customer service is available during business hours, Monday through Friday 9 am to 5 pm (EST). The claims reporting department can be reached 24/7.

Does Florida Family Insurance Company create a user-friendly experience for customers?

By supplying an online portal and 24/7 claims reporting services, Florida Family Insurance makes it easier for policyholders to deal with any potential emergencies on their property. 

However, the website does not provide details on what insurance products they offer, what discounts they may have, and other information that might make it easier for homeowners to choose a policy. 

In addition, there are mixed reviews regarding Florida Family Insurance Company’s customer experience. Some customers have cited that they were unfairly canceled or did not receive adequate coverage, whereas others have praised the company for its knowledgeable and helpful field adjusters.

Is Florida Family Insurance Company a good insurance company?

Florida Family Insurance Company is an experienced Florida property insurance company with decades of resolving the concerns of homeowners in need. If you need homeowners insurance and prioritize financial stability, Florida Family Insurance Company may be an insurance carrier to consider.

If you want a better insurance shopping experience, choose Worth Insurance. We’re here to give you quick, competitive quotes from all the top Florida insurance carriers so you and your family can receive the best protection for your buck.