SafePoint Insurance Company Review

Financial Rating
A on Demotech
NAIC
15341
NAIC Group
SafePoint Holdings
Address
12640 Telecom Dr. Temple Terrace, Fl 33637
Service Phone Number
Claims Phone Number
Jurisdictions
AL, FL, LA, MS, NJ, TX
Financial Summary Table

SafePoint Insurance Company at a Glance

SafePoint Insurance Company is a property and casualty insurance carrier that is based in Tampa, FL. The company specializes in providing insurance coverage for those living along the coast. SafePoint has a Financial Security Rating of A for Exceptional on Demotech.

What Type of Insurance Does SafePoint Insurance Company Offer?

SafePoint Insurance Company offers property and casualty insurance in numerous states. Policies offer coverage for homeowners insurance, flood insurance, identity theft protection, equipment breakdown, as well as commercial insurance. 

What to Know about SafePoint Insurance Company

SafePoint Insurance was founded in 2014, making it a relatively new company. It offers property insurance in six states. 

What Discounts Does SafePoint Insurance Company Offer?

SafePoint Insurance does not make its discounts readily available online. It may not have any, but it is always a good idea to doublecheck if you are eligible for any discounts before paying a premium. 

SafePoint Insurance Company Customer Service

There are many ways you can contact the company’s customer service. You can contact the company during its business hours of Monday through Friday, 8 am - 6 pm EST. Personal lines can be reached by phone at 877-858-7445, and commercial lines can be reached at 844-722-9985. 

Frequently Asked Questions

What is SafePoint Insurance Company's average claim response time frame?

SafePoint Insurance encourages homeowners to file a claim as soon as the incident with damages occurs. Once you have filed a claim, your assigned adjuster will contact you within 24 hours.

What is SafePoint Insurance Company's claims process?

SafePoint Insurance’s claims process is explained on its website. You can report a claim by calling the toll free number 855-CLAIM15 or going online to the Claim Report Page. After that, a claims professional will respond to you as soon as possible. 

Catastrophes such as harmful hurricanes do occur along the coastal states and can pose a huge problem to Florida residents. As SafePoint specializes in helping coastal states, the company sometimes deploys a centralized location to help agents and customers with disaster recovery efforts in the event of a particularly severe storm.

Does SafePoint Insurance Company have good homeowners insurance?

While the company seems reasonably solid in matters such as financial stability and claims filing convenience, the homeowners insurance itself is not clearly listed or detailed online. This makes it hard to see whether the company provides insurance with adequate coverage for storms, hurricanes, theft, and other of your needs. 

What is SafePoint Insurance Company's customer service availability?

SafePoint Insurance indicates that policyholders should contact their personal agents for questions that are related to the policy itself. The policy declarations page has the contact information. If you have general questions, you can contact the company during its business hours of 8 am - 6 pm EST, Monday through Friday. Personal lines can be reached by calling 877-858-7445, and commercial lines can be reached by phoning 844-722-9985. 

Note that SafePoint Insurance customer service is unavailable on holidays.

Does SafePoint Insurance Company create a user-friendly experience for customers?

SafePoint Insurance Company has a website that is easy to navigate and has plenty of information for its customers. This makes for a pleasant customer experience. The claims process is clear and payments can be made online, whether for personal or commercial lines through Visa, MasterCard, and Discover. The audited SafePoint Company Balance Sheet can be found online, which includes their total liabilities and surplus in recent years. 

On the other hand, SafePoint only offers insurance in six states and does not have comprehensive descriptions of its policies online. Discounts also do not appear to be readily available, making it harder for insurance shoppers to discern whether this is the optimal choice for insurance. 

Online customer reviews are mixed. Some customers cite that SafePoint Insurance offers friendly and helpful claims representatives, whereas others say that SafePoint Insurance’s coverage is lacking. 

Is SafePoint Insurance Company a good insurance company?

SafePoint Insurance Company is a relatively new company, founded in 2014. It is based in Florida. While it has a A rating on Demotech, it does not have a rating on A.M. Best, having removed itself from the A.M. Best rating system after receiving a C++ in 2021. This suggests that the company may not offer the best coverage for its prices. 

If you’re shopping for insurance, whether personal or commercial coverage, Worth Insurance may be able to help you find the best bang for your buck. We’re here to give you quick quotes from all the top insurance carriers in Florida so you don’t have to worry about the comparison process.